Privacy Policy

Effective Date: 2025/02/17
Last Updated: 2026/02/12

1. Introduction

Church Track is a church management system developed and operated by BVUNZE Pty Ltd
(“we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, process, and protect information when you use:

• Church Track Field mobile application
• Church Track Admin application
• Related web dashboards and services

By using Church Track, you agree to the practices described in this policy.

2. Information We Collect

Church Track may collect and process the following types of data:

2.1 Account Information

• Full name
• Email address
• Phone number
• Role within congregation

2.2 Member Information (Captured by Church Administrators)

• Name and surname
• Date of birth
• Gender
• Contact details
• Attendance records
• Baptism and church records
• Financial contribution records (e.g., tithes, offerings, project donations)

2.3 Device and Technical Information

• Device type
• Operating system
• App version
• IP address
• Usage logs
• Crash reports

3. How We Use Information

We use collected data to:

• Provide church management functionality
• Authenticate users securely
• Store attendance and event records
• Process and record financial contributions
• Improve system performance
• Ensure platform security
• Provide customer support

We do not use data for advertising.

4. Legal Basis for Processing (GDPR)

Where applicable under GDPR, we process personal data based on:

• Legitimate interest (church administration and record keeping)
• Contractual necessity (subscription services)
• Legal obligations (where applicable)
• User consent (where required)

5. POPIA Compliance (South Africa)

In accordance with the Protection of Personal Information Act (POPIA):

• Data is collected for specific, lawful purposes.
• Data is processed securely.
• Access is restricted to authorized users.
• Churches act as responsible parties for the data they capture.
• BVUNZE acts as an operator (data processor) on behalf of churches.

6. Data Storage & Security

We implement industry-standard security measures, including:

• Encrypted communication (HTTPS/TLS)
• Secure authentication (JWT-based access tokens)
• Role-based access control
• Secure server infrastructure
• Access logging and monitoring

We do not sell personal data.

7. Data Sharing

We do not share personal data with third parties except:

• Hosting providers necessary to operate the platform
• Payment processors (if applicable for subscriptions)
• Legal authorities when legally required

We do not use advertising networks.

8. Data Retention

Data is retained:

• For as long as the church maintains an active subscription
• Until deletion is requested by the responsible church authority
• As required by applicable laws

9. Children’s Privacy

Church Track is not designed for direct use by children under 13.

Data relating to minors (e.g., Sunday School records) is entered and managed by authorized adult church administrators.

We do not knowingly collect personal information directly from children.

10. User Rights

Depending on jurisdiction, users may have the right to:

• Access their personal data
• Request correction
• Request deletion
• Restrict processing
• Lodge complaints with regulatory authorities

Requests should be directed to the church administrator or to BVUNZE using the contact details below.

11. International Data Transfers

Data may be processed in secure cloud environments outside the user’s country of residence.

We ensure appropriate safeguards are in place consistent with GDPR and POPIA requirements.

12. Subscription & Payments

Church Track operates on a subscription model.

Payment processing (if applicable) is handled by secure third-party payment providers.

We do not store full payment card details on our servers.

13. Changes to This Policy

We may update this Privacy Policy periodically.

Material changes will be communicated via the application or website.

14. Contact Information

BVUNZE Pty Ltd
Email: sk.clevers@gmail.com
Website: https://bvunze.co.za